819 566-1040
ANNIVERSARY
FOLLOW US
819 566-1040
ANNIVERSARY
FOLLOW US
Updated on February 26th, 2024
At Sherbrooke GearWorks, we value the protection of personal data and are committed to protecting the personal information we collect about you. This Privacy Policy (the “Policy”) covers the various practices adopted by Sherbrooke GearWorks to collect, use, communicate, keep and destroy personal information.
Before you browse our website at https://www.sherbrookegearworks.com/en/ , please read our Terms of Use.
Sherbrooke GearWorks allows you to access its website at https://www.sherbrookegearworks.com/en/ (the “Site”), provided you agree to the Terms of Use and Privacy Policy below, which may be updated at any time without prior notice. By using the Site, you agree to be bound by the Terms of Use.
In case of discrepancy between the French and English version of this Privacy Policy and the Terms of Use, the French version will take precedence.
Use of the Site is governed by the laws and courts of the province of Quebec and by applicable Canadian legislation. Any dispute arising between you and Sherbrooke GearWorks or any other person as a result of or in connection with the Site, its Terms of Use or any related content will be resolved before the courts of Quebec, and you hereby irrevocably submit to these courts and consent to their exclusive jurisdiction in respect of all disputes.
Any information that may be used to directly or indirectly identify a natural person is considered to be personal information.
Sherbrooke GearWorks collects, uses, communicates, keeps and destroys personal information in accordance with the standards set forth in the Act respecting the protection of personal information in the private sector, Chapter P-39.1, the Code of ethics of professional technologists, as well as any subsequent amendments or modifications to these laws and codes.
Sherbrooke GearWorks may be required to collect personal information about you as part of its dealings with you whether through a form you fill out, an e-mail you send us or a telephone call. Such information is collected with your consent on a voluntary basis.
This personal information will be used exclusively by Sherbrooke GearWorks to communicate with you, provide the services or information you request or send information that may be of interest to you. Sherbrooke GearWorks will only use your personal information for these purposes, except where you have consented to other uses or where permitted by law.
Sherbrooke GearWorks does not collect any personal information from minors aged 14 and under, except with the written consent of the person having parental authority or a legal representative.
Sherbrooke GearWorks will not share your personal information with third parties, except where you have given your consent to do so or where permitted or required by law. In the latter case, Sherbrooke GearWorks undertakes to exercise all due diligence to protect your personal information and limit its disclosure to that which is required.
Sherbrooke GearWorks will not rent, sell or share personal information about you, such as your name, address, telephone number or email address, or financial information, such as credit card numbers, that could be used to identify you.
Sherbrooke GearWorks takes all necessary measures, including physical, electronic, technological and organizational safeguards, to protect your personal information and ensure that it cannot be accessed by third parties other than authorized Sherbrooke GearWorks managers and employees.
We use cookies to facilitate and improve your browsing experience on the Site. Cookies are small text files downloaded and stored on the device you use to visit webpages. The cookies used on the Sherbrooke GearWorks website do not collect your personal information. Most Internet browsers accept cookies by default.
At any time, you may change your browser’s privacy settings to reject or delete cookies. This will not stop you from accessing the Site, although you may experience performance issues during your visit.
At Sherbrooke GearWorks, we use Google Analytics tools to monitor our Site. These tools enable us to collect, analyze, measure and report data on site traffic in order to understand and optimize Internet usage. All data collected is anonymized.
Sherbrooke GearWorks keeps this information to track key metrics, including:
For more information about Google Analytics, please read the Google Analytics Terms of Service.
Upon your request, Sherbrooke GearWorks will confirm the existence of your personal information, disclose it to you and give you access to a copy in a structured and widely used electronic format.
You have the right to demand that any inaccurate, incomplete or equivocal personal information be corrected or deleted if collecting, communicating or keeping it are not authorized by law.
To exercise your access or correction rights, please contact our Officer Micheline Cournoyer, Controller at mcournoyer@essgw.com .
You have the right to require Sherbrooke GearWorks to cease disseminating your personal information if the dissemination of such information contravenes the law or a court order, or where the following conditions are met: i) the dissemination causes you serious injury in relation to the right to respect of your reputation or privacy; ii) the injury is clearly greater than the interest of the public in knowing this information or the interest of any person in expressing themselves freely; and iii) the cessation of the dissemination requested does not exceed what is necessary for preventing the perpetuation of the injury.
In any case, you must make your request for access or correction in writing to our Officer and state your identity as the person to whom the personal information relates. The Officer will respond within 30 days following the reception of your written request.
You may access your personal information free of charge, except if a reasonable charge is required for the transcription, reproduction or transmission of such information.
In the event of a refusal, the Officer undertakes to justify his decision and indicate the provisions of the Act on which the refusal was based, as well as inform you of the recourses available to you and the timeframe to exercise them. The Officer will provide assistance as needed to help you understand the refusal.
The Officer will issue free of charge a copy of your modified or added personal information or, as the case may be, an attestation that your personal information has been deleted. In addition, he undertakes to immediately inform all persons who have received this information in the six months prior to your request and the person from whom the information was obtained, as necessary.
The Officer will keep the personal information that is the subject of your access or correction request for such time as is necessary for you to exhaust the recourses provided by law.
At any moment, you have the right to withdraw your consent to Sherbrooke GearWorks communicating, using and keeping your personal information. To exercise this right, please reach out to the Officer using the contact information provided in this Policy.
Personal information collected by Sherbrooke GearWorks is kept confidential in accordance with applicable laws.
Sherbrooke GearWorks adheres to high security standards and uses efficient systems to ensure the safe design, implementation and daily operation of its Site and its underlying servers and networks. Moreover, Sherbrooke GearWorks continues to take steps to detect and block intrusions on its Site. Sherbrooke GearWorks associés has taken many precautions to ensure that your personal information is protected against loss, theft or any unauthorized access, disclosure, reproduction, use, modification or destruction. These include physical, administrative and technological security measures deemed reasonable based on the sensitivity, quantity and format of the personal information collected and the manner in which it is stored.
When you browse the Internet, your browser detects whether the connection is protected and displays a padlock icon above the page to indicate that communication to the server is secure.
All confidential data that is sent between your device and the https://www.sherbrookegearworks.com/en/ website is effectively encrypted to ensure the confidentiality of your information.
The Site contains hyperlinks to websites owned and managed by third parties. Sherbrooke GearWorks provides these hyperlinks for the convenience of users visiting its Site and has no control over the content of any websites linked. In addition, Sherbrooke GearWorks makes no representations, gives no endorsement and accepts no liability in respect of the content or use of such websites. It should also be noted that the information on these websites may not be available in French or English.
We retain your personal information for as long as may be required by law or as long as it may be necessary to do so for the purposes set out in this Policy.
Sherbrooke GearWorks has a legitimate interest in keeping your personal information for future reference or to follow up on a job application.
Once your personal information has been used for the intended purposes or upon your request, Sherbrooke GearWorks will destroy or anonymize this information, subject to any retention period provided for by law or any lawful retention purpose.
Sherbrooke GearWorks may keep some of your account information on file to perform analytics and accounting duties, ensure bookkeeping integrity and fraud prevention, recover fees owing, enforce terms of use or any other measures permitted by law. Moreover, if you consented to your personal information being shared with third parties, such information will be used and kept in accordance with these third parties’ policies, for which Sherbrooke GearWorks cannot be held responsible.
The term “confidentiality incident” means:
If Sherbrooke GearWorks has reasons to believe that a confidentiality incident has occurred, it will take reasonable measures to reduce the risk of injury and prevent new incidents of the same nature from occurring.
Sherbrooke GearWorks maintains a registry of confidentiality incidents, which contains the facts about the privacy breach, the personal information affected by the confidentiality incident, its impact, the persons concerned and the measures taken to address the situation.
If the confidentiality incident presents a risk of serious injury, Sherbrooke GearWorks will diligently notify the Commission d’accès à l’information established by the Act respecting access to documents held by public bodies and the protection of personal information and all persons whose information was affected by this incident.
Sherbrooke GearWorks may also notify any other person or body that could reduce the risk, by communicating to the person or body only the personal information necessary for that purpose. In the latter case, the Officer must record the communication of the information. Notwithstanding the paragraph above, a person whose information is concerned by the confidentiality incident need not be notified so long as doing so could hamper an investigation conducted by a person or body responsible by law for the prevention, detection or repression of crime or statutory offences.
The Officer will provide notice to the Commission d’accès à l’information and any person concerned as soon as possible, in accordance with statutory provisions.
Sherbrooke GearWorks has made respect a priority in its communications. Users of the company’s Site are encouraged to follow the same principle when communicating with its staff members by email or telephone. Sherbrooke GearWorks also expects users to refrain from attacking others personally, using inflammatory language or engaging in fights with staff members. Sherbrooke GearWorks managers and users are also required to uphold this principle of respect in all forms of online communication, including informative content, visual content (infographics, photographs, etc.), chats and comments.
You agree to not use the Site to:
For any questions or complaints regarding your privacy, please contact Ms Micheline Cournoyer, Controller and Privacy Officer at Sherbrooke GearWorks (the “Officer”) at:
mcournoyer@essgw.com or 819-566-1040
Sherbrooke GearWorks official website is https://www.sherbrookegearworks.com/en/. This website is wholly owned and regularly updated by Sherbrooke GearWorks.
Should you have any complaints regarding your personal information or their use by Sherbrooke GearWorks, please contact the Officer, who will respond to your complaint at the earliest convenience.